r1777's Privacy Policy

r1777 ("we", "our", "platform") is an online gaming service operated for users in Bangladesh. When you use the r1777 website, app, or any of our services, you agree to the terms described in this Privacy Policy.

This policy explains what personal information r1777 collects, how that information is used, who it may be shared with, and what your rights are. We treat your information with the utmost importance and are always committed to keeping it secure.

r1777 uses collected information only for specific, legitimate purposes. The main reasons we use your information are described below:

• Account management: For registration, login, and account security.
• Identity verification (KYC): To confirm your age and identity — with the aim of providing services only to those aged 21 or above.
• Transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
• Customer support: To respond to your queries and help resolve issues.
• Fraud prevention: To detect illegal activity and fraudulent transactions.
• Platform improvement: To enhance the user experience and add new features.
• Responsible gaming: To monitor the risk of excessive play and provide support when needed.
• Legal compliance: To comply with applicable laws and regulations.

r1777 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

r1777 does not sell your personal information. However, in certain circumstances we may share information with trusted third parties:

• Payment processors: With bKash, Nagad, Rocket, and approved banking partners — solely to complete transactions.
• Technology partners: Providers of server hosting, data analytics, and cybersecurity services — who are required to comply with our privacy standards.
• Law enforcement agencies: Only when there is a legal obligation or a court order.
• Fraud prevention services: Organizations that assist in identifying suspicious transactions and fraudulent activity.

r1777 adopts industry-standard technical and organizational measures to protect your data. Our security framework includes:

• SSL encryption: All data transmission between your browser and our servers is encrypted.
• Encrypted database: Sensitive information such as passwords and payment details is stored in encrypted form.
• Access controls: Only authorized personnel have access to specific data.
• Regular security audits: Regular security audits are conducted to identify and address vulnerabilities.
• Two-factor authentication: Two-step verification is available as an additional layer of security.

However, no method on the internet is 100% secure. We strive for the highest level of protection, but complete security of online data transmission cannot be guaranteed.

r1777 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account-related information is retained for as long as your account remains active.
• Even after an account is closed, certain information (such as financial transaction records) may be kept for a set period due to legal obligations.
• Some information may be retained for an extended period for the purpose of fraud prevention.
• Once the required period has ended, your information is securely deleted or anonymized.

As an r1777 user, you have certain important rights over your own information:

To exercise these rights, contact our support team at: [email protected]

r1777 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

We follow an age verification process at the time of registration. If it appears that a minor's information has been collected in error, the relevant account will be closed immediately and the collected information will be deleted.

r1777 analyzes your gaming activity data as part of its responsible gaming initiative. The purpose of this analysis is to:

• Identify signs of excessive gaming and provide timely support.
• Enforce self-exclusion requests and adhere to set limits.
• Apply betting limits and monitor account activity.

To learn more about responsible gaming, visit our Responsible Gaming page.

r1777 may revise this Privacy Policy from time to time. The policy may be updated due to changes in the nature of the service, the addition of new features, or legal changes.

For significant changes, we will:

• Note the date of the latest update on this page.
• Send a notification to your registered email address where applicable.
• Inform you of important changes when you log in to the platform.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, objections, or requests regarding this Privacy Policy, please contact the r1777 support team through the following:

• [email protected]
• 24/7 Live Chat (support available in Bengali and English)

We take any concerns about your privacy seriously and do our best to respond as quickly as possible.